Review Management Service

Your Google reviews — managed for you.

Every review replied to. Every request sent. Your Google star rating climbing while you focus on running your business. Powered by Grid My Business AI — managed by our team.

Get Started Today See How It Works ↓

Google reviews are your most valuable marketing asset.

Most local customers check Google before choosing a business. Your star rating, review count, and how you respond to reviews all directly affect whether they call you — or your competitor.

93%

of consumers say online reviews impact their purchasing decisions

4.2★

minimum star rating most customers will consider before choosing a business

53%

of customers expect a reply to their review within 7 days

15%

local search ranking boost for businesses that actively respond to reviews

What's Included

Everything we handle for your reviews.

We use Grid My Business — an AI-powered local SEO platform — to manage every aspect of your Google review presence.

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AI Review Agent

Every new Google review — positive, neutral, or negative — gets a personalised, professional reply generated by AI and reviewed by our team before posting. No review goes unanswered.

Personalised to each reviewer's feedback
Tone-matched to your brand voice
Handled within 24 hours of posting
📨

Review Request Campaigns

We generate a custom review link and QR code for your business and send up to 100 requests per month to your customers — making it frictionless for them to leave a review.

Up to 100 requests/month included
Custom review link & QR code
Direct-to-Google — no friction
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Review Sentiment Analysis

Grid My Business AI analyses all your reviews to surface your business's strengths, weaknesses, and recurring themes. We share these insights in your monthly report so you can act on them.

Identifies what customers love
Surfaces recurring complaints early
Included in your monthly report
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Local Rank Tracking

We use Grid My Business's geo-grid map to track exactly where your business shows up in Google Maps searches — across different areas in your city. You'll see your rankings improve over time.

Geo-grid map ranking snapshots
Tracked every 3 days
Competitor comparison included
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GBP Business Protector

Google Business Profiles can be edited by the public — including competitors. We get instant alerts whenever an unauthorised change is made to your profile and correct it before it affects your ranking or reputation.

Instant alerts on profile changes
We restore your profile fast
Protects from sabotage attempts
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Monthly Performance Report

Every month you receive a clear report showing your new reviews, star rating trend, review request response rate, local ranking changes, and our AI-powered recommendations for improvement.

Star rating & review velocity
Local ranking movement
AI improvement recommendations
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Powered by
Grid My Business

Enterprise-grade local SEO tools — managed by our team.

Grid My Business is rated a High Performer on G2 and used by agencies and businesses across 195 countries. It tracks local map rankings with 98.7% accuracy, automates review responses with AI, and monitors your GBP around the clock. We run it on your behalf so you get the results without the software.

98.7% rank accuracy AI Review Agent Geo-grid rank tracking G2 High Performer 195 countries supported

Add-on or bundle — your choice.

You can get review management on its own, or as part of the full Slyder Bundle with your mobile showcase included.

Review Management Only
$79 /month

Just the review management — ideal if you already have a mobile presence and want to grow your Google reputation.

✓ AI replies to all reviews
✓ 100 review requests/month
✓ Review link & QR code
✓ Sentiment analysis
✓ Local rank tracking
✓ Monthly report
Get Started
Best Value
The Slyder Bundle
$99 /month

Review management plus a professional Slyder showcase and AI chatbot — the complete local presence package.

✓ Everything in Review Management
✓ Professional Slyder (10 slides)
✓ AI Sales Chatbot — configured
✓ Monthly content refresh
✓ Dedicated account manager
See the Full Bundle

Common questions

How does Google Business Profile access work?

We schedule a short one-on-one onboarding call and walk you through granting our team manager access to your GBP. You stay the owner of your account at all times — we just manage the day-to-day activity and reply to reviews on your behalf.

Do you reply to negative reviews too?

Yes — negative reviews get the most careful attention. A professional, empathetic reply to a negative review actually improves your reputation with potential customers who are reading them. We handle these with care and can escalate to you for approval before posting if you prefer.

How do review requests get sent?

We generate a custom review link and QR code that takes customers directly to your Google review page with one tap — no searching, no login friction. Your team shares this with customers after a transaction via text, email, or by displaying the QR code in-store or on receipts.

What is geo-grid rank tracking?

Grid My Business maps your Google local search rankings across a grid of points around your location — showing exactly where you appear in search results in different areas of your city. You can see which neighbourhoods you dominate and which ones need work. We check this every 3 days and include it in your monthly report.

Can I see what replies are being posted?

Yes — your monthly report includes a summary of all review activity. If you prefer to approve replies before they go live, we can set up an approval workflow at no extra cost. Most clients prefer the fully automated flow, but the choice is yours.

Can I cancel anytime?

Yes — month-to-month, no contracts. Cancel with 30 days notice. Your GBP access will be returned to you and all your review data stays on your Google account — nothing is lost.

Start growing your Google reputation.

Contact us today and we'll schedule your onboarding call — usually within one business day.

Get Started — $79/mo See Full Bundle — $99/mo

Month-to-month  •  No contracts  •  Cancel anytime